Comments on: How to Deal With Terrible Companies (Or, How to Get Your Way) https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/ When Life Gives You Lemons => ADD VODKA Tue, 04 Aug 2015 19:42:29 +0000 hourly 1 https://wordpress.org/?v=6.7 By: hungry hungry artist (@blerghhh) https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-72420 Tue, 26 Aug 2014 14:28:12 +0000 http://add-vodka.com/?p=1080#comment-72420 In reply to Daisy.

Koodo is the “cheap” brand from Telus as Fido is the cheap Rogers brand. I’ve been a Telus customer (clearnet being bought out by Telus) since 1998.

They always treat me well. My next phone upgrade and contract shakeup will no doubt be excellent.

Also, I own stock of Telus. The dividends pay my phone bill (and then some!)

]]> By: TheDailyThinker https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-1551 Wed, 22 Feb 2012 15:15:41 +0000 http://add-vodka.com/?p=1080#comment-1551 I had a bad experience with RBC Visa Avion Travel Rewards last month, but got it resolved after Twitting and Blogging my experience.
I don’t usually include links in comments, but you may be interested to read this:

I’ve had also had issues with Rogers in the past and suspect I will again in the future.

]]> By: Untemplater https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-1501 Tue, 21 Feb 2012 07:40:36 +0000 http://add-vodka.com/?p=1080#comment-1501 It can be so frustrating dealing with customer service. But you’re right a lot of the time the person you speak with had nothing to do with the problem and may not even have the authority to do anything about it. It always helps to calm down first like you said. -Sydney

]]> By: Mackenzie https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-1494 Mon, 20 Feb 2012 22:22:26 +0000 http://add-vodka.com/?p=1080#comment-1494 I really like what you said about collecting your thoughts and taking some time before making a phone call. I have made calls while still angry and it truly does not help the situation at all…

]]> By: Jai Catalano https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-1492 Mon, 20 Feb 2012 21:35:46 +0000 http://add-vodka.com/?p=1080#comment-1492 I went to the BBB for an issue and got no love from them but HSBC by the grace of God or love for me gave me back my money from an issue I had with said company. And this all happened after 2 months. How? I have no clue. To this day I still can’t tell.

]]> By: Mikhaila https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-1487 Mon, 20 Feb 2012 18:11:13 +0000 http://add-vodka.com/?p=1080#comment-1487 I would also add that you should document everything, every interaction with the company you have, who you’ve talked to and what steps were taken, etc. That way, when you’re not making any headway with someone on the phone you can refer to all the other calls you’ve made regarding the issue. And screen cap tweets! The more info you have the more likely you’ll make progress.

Can I ask who you’re with now for cell service? I have 14 months left on my contract with Telus and I hate them with the fire of a thousand suns, and I was considering switching to Rogers. I know it’s just like picking the lesser of three evils because they all suck on some level, but what made you leave Rogers?

]]> By: Modest Money https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-1485 Mon, 20 Feb 2012 16:11:47 +0000 http://add-vodka.com/?p=1080#comment-1485 Good advice about taking to twitter to resolve some of these problems. When it’s out there for the public to see, you can be sure that they will try to look helpful and resolve your problem. I personally wouldn’t rely on the BBB too much. They’ve been known to give better ratings to companies who pay more. Sometimes calling your credit card company is another option, that is if the payment goes through your credit card.

]]> By: Michelle https://add-vodka.com/how-to-deal-with-terrible-companies-or-how-to-get-your-way/#comment-1481 Mon, 20 Feb 2012 13:27:35 +0000 http://add-vodka.com/?p=1080#comment-1481 I recently just filed a BBB complaint on a company. They have just been ignoring the BBB’s letters and request for information. What do you do then?

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